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Terms & Conditions

1. Introduction and Acceptance of Terms

Welcome to Artevus Technologies. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "you", "your") and Artevus Technologies (Private) Limited ("Artevus", "Company", "we", "us", "our"), a software development and digital products company.

These Terms apply to all Artevus websites, mobile applications (iOS and Android), web platforms, APIs, software-as-a-service (SaaS) products, and any other digital services collectively referred to as the "Services" or "Platform".

By accessing or using any of our Services, you confirm that:

  • You have read, understood, and agree to be bound by these Terms.
  • You are at least 13 years of age (or the minimum age required by your jurisdiction).
  • If you are using the Services on behalf of an organization, you have the authority to bind that organization to these Terms.
  • Your continued use of the Services constitutes acceptance of any updates to these Terms.

If you do not agree to these Terms, please discontinue use of the Services immediately.

2. About Artevus Technologies

Artevus Technologies (Private) Limited is a technology company engaged in:

  • Software Development Services: Custom software, web, and mobile application development for clients worldwide.
  • Proprietary Products: Owned and operated digital platforms, mobile applications, and SaaS products offered directly to end users.
  • Consulting & Advisory Services: Technology consulting, digital transformation advisory, and technical project management.

Our Services span multiple products and platforms. These Terms apply universally across all Artevus-owned and operated products unless a specific product has supplementary terms, in which case both documents shall apply.

3. User Accounts

3.1 Account Registration

Certain features of our Services may require you to create an account. When registering, you agree to:

  • Provide accurate, current, and complete information as requested during registration.
  • Maintain the accuracy and completeness of your account information at all times.
  • Keep your login credentials confidential and secure.
  • Notify us immediately of any unauthorized access to or use of your account.
  • Accept responsibility for all activities conducted under your account.

3.2 Account Eligibility

You must be at least 13 years of age to create an account. Users in certain jurisdictions may be subject to higher age requirements under applicable law (e.g., 16 in the EU under GDPR). By creating an account, you represent and warrant that you meet all applicable eligibility requirements.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Artevus will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

3.4 Account Deletion

You have the right to delete your account at any time. Please refer to the Account Deletion section of our Privacy Policy for complete details on what happens to your data upon account deletion. In summary: when you delete your account, all associated personal data is permanently removed from our systems within 30 days, with no data retained post-deletion.

4. Permitted Use and Restrictions

4.1 Permitted Use

Subject to these Terms, Artevus grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal or internal business purposes.

4.2 Prohibited Activities

You agree not to, and will not allow any third party to:

  • Copy, modify, adapt, translate, reverse engineer, disassemble, decompile, or create derivative works of the Services or any portion thereof.
  • Use the Services for any unlawful purpose or in violation of any applicable laws and regulations.
  • Introduce, transmit, or upload any viruses, malware, spyware, or any other malicious code.
  • Attempt to gain unauthorized access to any part of the Services, other accounts, systems, or networks.
  • Interfere with or disrupt the integrity, performance, or security of the Services.
  • Use data scraping, crawling, or harvesting techniques on our Services without written permission.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
  • Use the Services to send unsolicited communications (spam).
  • Engage in any activity that could harm, overload, or impair the proper functioning of the Services.
  • Sublicense, sell, resell, transfer, or exploit any portion of the Services without prior written consent.

5. Intellectual Property Rights

5.1 Artevus Intellectual Property

The Services and all content, features, functionality, software, designs, text, graphics, logos, icons, images, audio clips, and other materials ("Artevus Content") are owned by Artevus Technologies or its licensors and are protected by applicable intellectual property laws, including copyright, trademark, patent, and trade secret laws.

5.2 Restrictions

Nothing in these Terms grants you any right, title, or interest in the Services or Artevus Content except for the limited license expressly set forth herein. You may not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any Artevus Content without prior written consent.

5.3 User Content

If you submit, upload, post, or otherwise make available any content through our Services ("User Content"), you grant Artevus a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, and display such User Content solely to the extent necessary to operate and provide the Services. You retain all ownership rights in your User Content.

5.4 Feedback

Any suggestions, ideas, or feedback you provide to Artevus regarding the Services may be used by Artevus without restriction or compensation to you.

6. Client Projects and Software Development Services

For clients engaging Artevus for software development, design, consulting, or related professional services, the following additional provisions apply:

  • Custom software, code, applications, or deliverables developed exclusively for a client are governed by the individual Statement of Work or Service Agreement signed between Artevus and the client.
  • Intellectual property ownership in custom deliverables will be specified in the applicable service agreement. In the absence of written agreement, Artevus retains all intellectual property rights in deliverables until full payment is received.
  • Artevus retains the right to use general methodologies, tools, frameworks, and know-how developed during client engagements in future projects.
  • Confidentiality obligations in client service agreements take precedence over these general Terms.

7. Third-Party Services and Links

Our Services may contain links to third-party websites, services, or resources. Artevus has no control over and is not responsible for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the terms and privacy policies of any third-party services you access.

Our Services may integrate with third-party platforms including but not limited to payment processors, analytics providers, cloud hosting services, and social media platforms. Use of such third-party integrations is subject to the respective third-party's terms of service.

8. Payments, Subscriptions, and Refunds

8.1 Paid Services

Certain Services may require payment. By subscribing to or purchasing paid Services, you agree to pay all applicable fees as described at the time of purchase. All fees are stated in the applicable currency and are exclusive of applicable taxes unless stated otherwise.

8.2 Subscriptions

Subscription-based Services will automatically renew at the end of each billing period unless cancelled prior to renewal. You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.

8.3 Refunds

Refund eligibility varies by product and will be specified at the time of purchase. Generally, subscription fees for unused periods after cancellation are non-refundable unless required by applicable law. If you believe you are entitled to a refund, please contact our support team.

9. Disclaimers and Limitation of Liability

9.1 Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF DEALING. ARTEVUS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

9.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ARTEVUS TECHNOLOGIES, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR SERVICE INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES.

Artevus's total cumulative liability to you for any claim arising out of or relating to these Terms shall not exceed the greater of: (a) the amount you paid to Artevus in the twelve (12) months preceding the claim, or (b) one hundred US dollars (USD $100).

10. Indemnification

You agree to defend, indemnify, and hold harmless Artevus Technologies and its officers, directors, employees, agents, and successors from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Services; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

11. Governing Law and Dispute Resolution

11.1 Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. For international users, you agree to comply with all local laws and regulations applicable to your use of the Services.

11.2 Dispute Resolution

In the event of any dispute arising from or relating to these Terms or the Services, you agree to first attempt to resolve the dispute informally by contacting Artevus at legal@artevus.com. If informal resolution fails, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.

11.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

12. Termination

Artevus reserves the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including but not limited to breach of these Terms. You may terminate your account at any time by following the account deletion process described in the Privacy Policy.

Upon termination: your license to use the Services immediately ceases; provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability.

13. Changes to Terms

Artevus reserves the right to modify these Terms at any time. We will notify you of material changes by posting an updated version on our website and/or through in-app notifications. Your continued use of the Services after such changes constitutes your acceptance of the updated Terms. We recommend reviewing these Terms periodically.

14. Miscellaneous

  • Entire Agreement: These Terms, together with the Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Artevus regarding the Services.
  • Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver: Failure to enforce any right or provision shall not constitute a waiver of such right or provision.
  • Assignment: You may not assign your rights under these Terms without prior written consent. Artevus may assign its rights without restriction.
  • Force Majeure: Artevus shall not be liable for any failure or delay due to causes beyond its reasonable control.
  • Contact: For questions about these Terms, contact us at legal@artevus.com.

15. Contact Information — Terms & Conditions

Artevus Technologies (Private) Limited